Terms & Conditions | Waybeo

Terms and Conditions

Please read the following terms and conditions carefully as Your use of service is subject to Your acceptance of and compliance with the following terms of Use (“Terms of Use“).

Waybeo Software Solutions Private Limited (hereinafter referred to as “Us”, “We”, “Our” or “Waybeo”) provides this facilitator website (hereinafter referred to as “Website” or “Platform”) which shall support the user (hereinafter referred to as “You” or “Your/s” or “User”).

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE WEBSITE. BY ACCESSING AND/OR USING THE WEBSITE (OTHER THAN TO READ THESE TERMS FOR THE FIRST TIME) YOU ARE AGREEING TO COMPLY WITH THESE TERMS, WHICH MAY CHANGE FROM TIME TO TIME. THESE TERMS REQUIRE YOU TO AGREE TO ARBITRATE DISPUTES RATHER THAN GOING TO COURT, GRANT US CERTAIN RIGHTS AND LICENSES, PROVIDE US CERTAIN INDEMNITIES, WAIVE CERTAIN OF YOUR RIGHTS AND REMEDIES, AND LIMIT OUR LIABILITY AND OBLIGATIONS TO YOU. READ THEM CAREFULLY AND DO NOT USE THE WEBSITE OR PURCHASE OUR PRODUCTS OR SERVICES IF YOU DO NOT AGREE.

These Terms of Use are governed by the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000 (“Guidelines”).

In addition to the following terms, by using this Website, You also acknowledge that You have read, understood and agree to be bound by Our privacy policy (“Privacy Policy”). Kindly refer to Our Privacy Policy here .

1. SERVICES

Our services at Waybeo encompass advanced hyperlocal call tracking solutions designed to elevate Your business operations and customer interactions. From virtual phone numbers that transcend physical limitations to advanced call management we offer a holistic Platform tailored to meet the diverse needs of businesses. By utilizing Our services You gain valuable insights into call durations, origins, and other metrics crucial for optimizing Your communication strategies (“Services”).

2. USE OF SERVICE

The Services are intended for use by individuals who are legally competent to enter into contracts in accordance with applicable laws. If You are under the age of 18, kindly refrain from using the Services.

3. DATA PRIVACY AND USE OF INFORMATION

The terms such as personal information and sensitive personal information has been provided under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

This Website allows Waybeo to collect Your name, Your email address, contact number and company name which may or may not be used for communication.

The Privacy Policy sets out the information that We collect and practice in relation to the storage, use, processing, and disclosure of Your information. You are expected to read and understand the Privacy Policy.

4. DISCLAIMER

The information contained on this Website, inclusive of but not limited to text, images, graphics, links, and additional materials, is presented on an “as is” and “as available” basis. Waybeo alongside its subsidiaries, affiliates, partners, licensors, brand licensees, and suppliers, explicitly disclaims, within the permissible extent of the law, all representations or warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or regarding the operational aspects of this Website, its content, or User-generated content.

Waybeo and its aforementioned entities neither guarantee nor represent that (i) this Website will fulfill Your specific requirements, (ii) this Website will be uninterrupted, timely, secure, or error-free, or (iii) the outcomes derived from using this Website, inclusive of any information and materials, will be correct, complete, accurate, reliable, or otherwise meet Your expectations.

Waybeo, its subsidiaries, affiliates, partners, licensors, brand licensees, and suppliers assume no liability for interruptions or omissions in internet, network, or hosting services. Furthermore, they do not warrant that this Website or the services facilitating its accessibility, or electronic communications dispatched by Waybeo, are free from viruses or other harmful elements.

You are reminded that any material downloaded or obtained through the use of this Website is done at their own discretion and risk. You will bear sole responsibility for any damage to Your computer systems or loss of data arising from the download of such material. This disclaimer is governed by applicable law and should be construed accordingly.

5. THIRD PARTY LINKS AND ADVERTISEMENTS

This Website may contain links to third party websites/applications and third-party advertisements that are not maintained or controlled by Us. We are not responsible for the content of any third-party website, including, without limitation to, any link contained in any of the third-party websites, or any changes or updates to those sites as well. Third party links and advertisements are provided for Your convenience only and does not imply endorsement or any representation or warranty by Us with regards to the content, goods or services that may be offered by these third parties.

When You click on any of these third-party links, You are leaving this Website and Our Services and will be subjected to the terms of use, privacy and security policies of the third-party site. Your visits to any such third-party website /applications are entirely at Your own risk.

6. CONFIDENTIALITY

“Confidential Information” shall mean and include all such information whether marked as confidential or not or whether disclosed orally or in writing or which, by given the nature of such information be reasonably understood as confidential by one party (“Disclosing Party”) to the other party (“Receiving Party”).

For this purpose, Your “Confidential Information” shall mean and include the information provided while utilizing Our Services. Our Confidential Information shall mean and include without limitation, information relating to the Services provided by Us, business plans and strategies, financial affairs, software design and specifications, intellectual property, trade secrets, know-how, techniques and processes and all such information as provided and identified by Us as confidential, and all such Confidential Information shall not include any such information that is or becomes generally known or accessible to public.

The Receiving Party shall use the Confidential Information of the Disclosing Party in strict confidence and solely for the purpose and scope of this Terms of Use and prevent any unauthorized copying, use, or disclosure of such Confidential Information. The confidentiality obligations of the Receiving Party shall also apply to the employees, authorized Users and agents who require to use such Confidential Information for discharging their duties under this Terms of Use and it shall be the Receiving Party’s responsibility to ensure that appropriate confidential agreements are signed with such individuals/entities to prevent any unauthorized use or disclosure of such information.

Parties shall in writing promptly intimate the other Party of any improper disclosure, misappropriation, or misuse of the Confidential Information by any person.

In the event that either party is compelled to disclose any Confidential Information by law then such a Party shall promptly notify the other of the same and shall disclose only such information that is required under law.

7. INTELLECTUAL PROPERTY

You hereby agree and acknowledge that all the intellectual property including but not limited to trademarks, text, graphics, user interfaces, visual interfaces, sounds and music, business identifiers, copyright, source code, software programs, trade secrets, graphics, interactive features and designs, patents, as well as the contents of this Website, process flows, compilations, business methods, Website specifications and formulae, know-how, data systems and processes including any derivative works of the Website or any modifications or alterations thereto and the technologies and materials used in providing the Services is Our sole property or its respective owners or licensors wherever applicable and You shall have no right, title or interest over the same except for the rights expressly granted by the virtue of these Terms of Use. No transfer or grant of intellectual property rights is made or is to be implied by any provision of this Terms of Use. You agree not to infringe upon such rights or reverse engineer any of Waybeo’s products or processes. You hereby agree that You shall not copy, download, reproduce, distribute, market, sublicense, modify, republish, display, post, transmit, create derivative works of above-mentioned intellectual property and use the same strictly for the purpose intended through this Terms of Use.

8. LIMITATION OF LIABILITY

You hereby acknowledge and agree that We or Our employees, agents, or affiliates shall not be liable for any losses or damages, whether direct or indirect, as a result of any unauthorized use or inability to use this Website, or any other matter relating to Our Services, reliance on any content, any third-party platform or services, or any breach of the Terms of Use. This applies to all damages of any kind, including but not limited to any direct, indirect, special, incidental or consequential damages (including but not limited to loss of business or goodwill, revenue, profits, personal injury or property damage or other economic advantage) whether based on breach of contract, breach of warranty, tort (including negligence) or otherwise.

9. TERMINATION

These Terms of Use will continue to apply until they are terminated either by You or Us. If You want to terminate the agreement with Us, You can refrain from accessing the content on this Website.
We reserve the right to suspend and/or terminate Your access to this Website, with or without notice, in the event you breach these Terms of Use stipulated herein. Where it is observed that there is any suspected illegal, fraudulent, indecent or abusive activity on Your accord, it may amount to grounds for terminating Your access to this Website.

10. INDEMNIFICATION

You agree to defend and Indemnify Us and Our employees, officers, directors, agents, affiliates and representatives and hold us harmless from and against all third-party claims, suits, liabilities, damages, costs, fees, expenses including reasonable attorney fees arising out Your use:

any breach of the Terms of Use attributable to You; and

any acts, omissions, misrepresentations, breach or violation of any law, rules or regulations by or attributable to You.

11. CHANGE OF TERMS

We reserve the right to modify or revise these Terms of Use at any time without prior notice. Any such modifications will become effective immediately upon posting to the Website and Your continued use of the Website and/or the Services constitutes Your agreement to such modifications.

You agree to periodically review the current version of the Terms of Use as posted on this Website. Your continued use of Our Services after any changes indicates Your acceptance of the updated terms. If You do not agree with the Terms of Use, please do not use this Website.

12. MISCELLANEOUS

Assignment: Both the parties shall not assign, sublicense or transfer any of its rights or obligations under these Terms of Use without the other Party’s prior written consent. The Parties shall indemnify and hold harmless the other against all liability, costs, and expenses, including but not limited to a reasonable attorneys’ fee, arising out of or in connection with claims relating to an attempted assignment, sublicense, or transfer of the other’s rights and obligations.

Governing Law and Dispute Resolution: This Terms of Use shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. All disputes shall be decided by a single arbitrator mutually appointed by both parties. In case the parties cannot mutually nominate an arbitrator, the arbitrator’s appointment shall be governed in accordance with the Arbitration and Conciliation Act 1996 or any statutory enactment thereof. Any arbitration shall be confidential, and neither You nor We may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of the arbitration award, the award of which is binding on both parties. All administrative fees and expenses of arbitration will be divided equally between You and Us. In all arbitrations, each party will bear the expense of its own lawyers and preparation. The seat of arbitration shall be Trivandrum, Kerala and all proceedings shall be conducted in English.

Waivers: The waiver by either party of a breach or other violation of any provision of this Terms of Use shall not operate as, or construed to be, a waiver of any subsequent breach of the same or other provision of this Terms of Use.

Severability: If any provisions of this Terms of Use is deemed to be unlawful, void or for any other reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions.

Force Majeure: We shall not be liable for any failure to perform any obligations due to any cause beyond either party’s reasonable control including, but without being limited to earthquake, terrorism, political riot or disturbance, invasion, war, threat or preparation for war, storm, flood, epidemic or natural physical disaster.

Support: If You have any questions or queries relating to this Terms of Use, or wish to report any violation or abuse of this Terms of Use, and in case of any technical discrepancy You may contact Us at hello@waybeo.com.

Terms and Conditions

1. SERVICES

2. USE OF SERVICE

3. DATA PRIVACY AND USE OF INFORMATION

4. DISCLAIMER

5. THIRD PARTY LINKS AND ADVERTISEMENTS

6. CONFIDENTIALITY

7. INTELLECTUAL PROPERTY

8. LIMITATION OF LIABILITY

9. TERMINATION

10. INDEMNIFICATION

11. CHANGE OF TERMS

12. MISCELLANEOUS

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